Frequently Asked Questions

  1. Who are you people?
  2. Are your products geniune and new?
  3. Can I return products I buy here?
  4. How can I contact you?

Answers...

  1. Who are you people?

    We're guys & two gals whose job is to keep data centers up and running for company and other companies ranging from 9 to 2,000+ employees. Prior to starting this company in 1998, each of us had 10+ years of professional I.T. experience and most of us have been enjoying computer technology as a hobby since we were still playing with Tonka trucks.

    Over the years, we've learned a bit about reliable equipment and how the reliability of your equipment has a big impact on how well we sleep at night. We think that people like you also like to sleep, so we thought we'd share with you which equipment we trust and use so that you can go home at night and not worry about whether your servers, firewalls and network equipment will go crash in the night.

    We don't intend to get rich from this site. In fact, we expect that we'll probably break even, at best, since we're selling these products just at or just above our cost. Doesn't make sense, does it?

    Well, we hope that perhaps you'll remember us when you need some of the services that we do earn a profit on, including:

    • Web Application Development (Microsoft ASP.Net)
    • LAN & WAN planning, installation and management
    • Firewall installation & management
    • Web application hosting infrastructure design, installation & management
    • Web application hosting & server co-location


    When you have a need for those services, visit our corporate website at http://www.inetsolution.com or call us at (586) 726-9490.

     

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  2. Are your products geniune and new?

    Of course. InetSolution is a registered Intel Product Dealer, IBM Business Partner, Watchguard Authorized Reseller and a Cisco Partner (to name a few). We purchase our products through each manufacturers authorized distributors, so everything we sell is brand new, with the full U.S. manufacturers warranty.

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  3. Can I return products I buy here?

    Usually, unless the manufacturer has restrictions preventing us from accepting returns. As long as your product is unopened (i.e., it's just the way you received it, you haven't even peeked inside) and resellable, we can usually accept the return. For full details, see our Returns Info page.

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  4. How can I contact you?

    Click on the Contact Us link in the Customer Service menu.

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